What happened

Manual testing couldn't keep up with the release schedule

The company builds process management software for pharmaceutical customers. The product is a mix of technologies: batch processing, email checks, process dependencies, PDF verification, all in one workflow.

As a software company, they ship fast. Their pharma customers need them to be thorough. That tension almost cost them the business.

Manual testing took so long that release cycles stretched to two years for pharmaceutical clients. The company was seriously considering whether to keep serving pharma at all, because losing speed meant losing everyone else.

They needed two things at once: a test automation tool that works across all their technologies, and one that meets GAMP 5, the compliance standard for pharma and life science software.

How they fixed it

One tool for every technology, no technical background required

TestResults doesn't depend on the underlying technology. It interacts with applications the way a person does: looking at the screen, not reading code. That meant the team could automate across all their different technologies with a single approach.

The product owner and a project manager started building tests themselves. No test engineer, no developer. The first two test cases were automated in three days.

Because TestResults generates audit-ready evidence out of the box, GAMP 5 compliance came without extra effort.

Pharma releases back on schedule

GAMP 5 compliant. No manual documentation effort.

First tests built in 3 days. No technical background needed.

What changed

Fast releases and pharma compliance at the same time

The company kept its pharma business. Release cycles are back on track, and every release is tested automatically before it goes out. The team that builds the product now also tests it, which removed the bottleneck of waiting for dedicated test resources.